FAQ’s
What payment methods are available?
We accept a wide range of payment options including all major credit and debit cards. Our goal is to make your checkout process as smooth and flexible as possible.
Is shipping free?
Yes, we're happy to offer complimentary shipping on all orders over $50 within the United States. For orders that don't meet this threshold, a nominal shipping fee will be applied to ensure your purchase arrives safely and promptly.
What's the delivery timeline?
For domestic orders (within the United States), expect your treasures to arrive in 3-5 business days. International enthusiasts, please allow up to two weeks for delivery, as times vary by destination.
Can I return a product?
Absolutely! We stand behind the quality of our fragrances with a 30-day money-back guarantee for all unopened items. We aim for your complete satisfaction and peace of mind with every purchase.
How do I track my order?
Once your order is on its way, you'll receive an email with a tracking number. This allows you to monitor your package's journey either on our website or directly through the carrier's tracking system.
Are your fragrances authentic?
Yes, authenticity is our promise to you. Each product we sell is 100% genuine, sourced directly from the brands themselves, ensuring you receive only the best quality.
Can I sample your fragrances?
We understand the importance of finding your perfect scent, which is why we offer testers of select products for purchase. It's a fantastic way to explore new fragrances without committing to a full-size bottle.
Do you provide gift wrapping services?
While we currently do not offer gift wrapping, we're excited to introduce this service in the near future. Stay tuned for updates on this and more ways we can make your gift-giving special.
How can I get in touch with customer service?
Our dedicated customer service team is here to help via email at sales@brandedcolognes.com. We're available Monday to Friday, 9am-5pm EST, ready to assist with any inquiries or support you may need.
Are there any ongoing discounts or promotions?
Yes, we love treating our customers to exclusive discounts and promotions. Keep an eye on our website and sign up for our email newsletter to be the first to know about our latest deals and special offers.
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